How Much Does an AI Receptionist Cost in Australia? (2026)

The short version, and the full breakdown: monthly plans, setup fees, included minutes, per-minute overage, and how to work out what you'll actually pay across every provider on the Australian market.

Quick answer AI receptionists in Australia typically cost from $49 to $600 per month, with most small-business plans between $49 and $199. Setup fees range from $0 (Calltana, Voxworks, TransferToAI) to $3,500 (LANA). Calltana starts at $49/mo on launch pricing with no setup fee and a 14-day free trial.

The Breakdown

What you actually pay for.

An AI receptionist bill in Australia is built from a few clear parts. Understanding each one is how you compare providers fairly rather than on headline price alone.

Monthly plan. The recurring fee, usually tiered. Most Australian providers publish entry plans between $49 and $199 a month, with higher tiers for busier phones.
Included minutes. Most plans include a monthly allowance of call minutes. Calltana includes 200, 750 or 2,000 minutes depending on plan. Some providers instead offer unlimited minutes at a flat rate.
Per-minute overage. If you go past your included minutes, most included-minutes plans charge a small per-minute rate for the extra. Flat unlimited plans do not.
Optional setup fee. A one-off charge to build and configure the service. Self-serve providers usually charge $0, while service-led providers can charge from a few hundred dollars up to $3,500.
Add-ons. Extra numbers, extra integrations, additional voices or paid consulting can sit on top. These are optional and vary by provider.

AI receptionist prices in Australia.

Provider	From (A$/mo)	Setup fee
Calltana	$99$49 launch pricing	$0
Hey Jodie	$49 (unlimited minutes)	None advertised
Voxworks	From $49	$0
TransferToAI	$99	$0
Johnni.ai	$99 (MINI Johnni)	One-off fee, undisclosed
Amily	$149 (tiers to $249)	$0, optional paid consulting
Valory	From $149	Not stated
Reptri	About $200 (about $50/week)	Not stated
Sophiie	About $300 (quote-led)	About $800
LANA	$300 to $600	$1,000 to $3,500

Prices are from public pricing at the time of writing, check their site for current pricing. Sophiie's pricing is quote-led and not published; the figures shown come from third-party partner listings. Calltana's $49/$99/$199 launch pricing replaces our standard $99/$199/$399 pricing while we grow. For the full feature-by-feature breakdown, see our best AI receptionist in Australia comparison.

The Maths

How to work out your
real monthly cost.

Headline price is only half the picture. Your real cost depends on how many minutes you use versus how many your plan includes. Work it out in three steps.

Estimate your monthly call minutes. Count your typical calls per month and multiply by your average call length. Twenty calls a week at three minutes each is roughly 240 minutes a month.
Match that to an included-minutes plan. If you use around 240 minutes, a plan with 750 included minutes (Calltana's middle plan) leaves plenty of headroom with no overage. A 200-minute plan would tip you into overage.
Add any overage. If you expect to run past your allowance regularly, add the per-minute overage rate to your estimate, or step up to the next plan. If your phone runs hot all day, a flat unlimited plan may work out cheaper.

The rule of thumb: pick the plan whose included minutes sit comfortably above your normal usage, so overage stays the exception rather than the norm. With Calltana you can start on launch pricing and move between the $49, $99 and $199 plans as your real usage becomes clear.

The Return

Is it worth it?

The honest way to judge cost is against what a missed call costs you. A 2024 study of 85 businesses across 58 industries found 62% of business calls go unanswered. Every one of those is a customer who rang, got nothing, and very likely rang the next name on the list.

For Australian trades, a single missed job is typically worth $200 to $1,200. On that maths, one recovered job or booking a month typically covers the entire monthly cost of the service, and often several times over. At $49 a month on launch pricing, the break-even is a single answered call that would otherwise have gone to voicemail.

That is the case for an AI receptionist over a missed call: it is not that it is free, it is that it costs less than the work it saves.

Common questions.

What is the cheapest AI receptionist in Australia?

As at July 2026, the cheapest published plans start at $49 a month: Calltana on launch pricing (normally $99), Hey Jodie at a $49 flat rate with unlimited minutes, and Voxworks from $49. Of those, Calltana and Voxworks are Australian owned with $0 setup and a 14-day free trial. Prices are from public pricing at the time of writing, so check each provider's site for current pricing.

Are there setup fees for an AI receptionist?

It depends on the provider. Self-serve providers usually charge $0 to set up: Calltana, Voxworks and TransferToAI all advertise no setup fee. Service-led providers charge more, from roughly $800 (Sophiie, per partner listings) up to $3,500 (LANA's top tier). Calltana has a $0 setup fee on launch pricing.

What are included minutes?

Included minutes are the monthly call-time allowance built into your plan. Calltana includes 200, 750 or 2,000 minutes depending on the plan you choose. If you stay within your allowance, you pay only the monthly fee. Some providers instead offer unlimited minutes at a flat rate, which can suit very high call volumes.

Do you pay per call with an AI receptionist?

Most Australian providers, including Calltana, bill by monthly plan with an included-minutes allowance rather than charging per call. If you go past your included minutes, included-minutes plans typically add a small per-minute overage rate. Flat unlimited-minutes plans do not charge per call or per minute at all.

Is there a free trial for an AI receptionist?

Yes, with several providers. Calltana offers a 14-day free trial with $0 setup. Voxworks offers 14 days on live calls, Hey Jodie offers 7 days with no credit card, and Johnni offers 30 days. Amily offers a 30-day refund policy rather than a trial. You can start a Calltana trial at /onboard.